Cancelation Policy

*Cancellation Policy for www.graphiverse.in*

*1. General Policy:*
– Due to the nature of digital products, www.graphiverse.in follows a strict *no-cancellation policy* once a purchase has been made and the digital product has been delivered.
– By purchasing from the website, customers agree that cancellations are not permitted once the order is confirmed.

*2. Order Cancellation Before Download:*
– If an order has been placed but the product has not been downloaded, customers may request cancellation within *1 hour* of purchase by contacting support.
– graphiverse will review the request, and approval will be at the sole discretion of the company.

*3. Technical Issues & Incorrect Purchases:*
– If a customer purchases a product but is unable to download it due to *technical issues, they must contact customer support within **24 hours* of purchase for assistance.
– If the issue is unresolved, graphiverse  may provide an exchange for a similar product at no additional cost.
– Incorrect purchases due to customer error (e.g., buying the wrong product) *will not be eligible* for cancellation or refund.

*4. Subscription-Based Cancellations:*
– Users who subscribe to monthly/annual plans may cancel their subscription at any time.
– Cancellations will be effective from the next billing cycle, and *no refunds* will be provided for the remaining duration of the current subscription.

*5. Fraudulent or Unauthorized Transactions:*
– If a purchase is identified as *fraudulent* or *unauthorized*, the transaction may be canceled, and access to the digital product will be revoked.
– Customers must report any unauthorized charges immediately to their bank and to graphiverse.in support.

*6. Exceptional Cases:*
– In rare cases, such as duplicate transactions or accidental multiple purchases of the same product, customers may request cancellation within *24 hours* of purchase.
– Approval of cancellations in such cases will be at graphiverse.in discretion.

*7. Contact for Cancellation Requests:*
– *Email:* graphivers07@gmail.com
– *Phone:* 8538987562
– *Working Hours:* Monday to Saturday (10 AM – 6 PM IST)

By making a purchase on www.graphiverse.in, you acknowledge and accept this *cancellation policy*. graphiverse.in reserves the right to modify this policy at any time without prior notice.